Last Updated: 15 August, 2025
At The Gadget Geeks, we want every customer to be satisfied. Below are our clear refund rules.
1. Priority Access Fee
- The Priority Access Fee is non-refundable under all circumstances.
- Customers may apply the full fee toward the future purchase of the device when available.
2. Gadget & Accessory Purchases
- Customers may request a return within 30 days of delivery.
- To be eligible, items must be unused, in original packaging, and in resellable condition.
- Customers are responsible for return shipping costs unless the product is defective or incorrect.
3. Refund Process
- Once your return is received and inspected, refunds will be issued to your original payment method within 5–10 business days.
- Shipping fees are non-refundable.
4. Exclusions
- Opened or used items (e.g., headphones, wearables) cannot be returned due to hygiene reasons.
- Clearance or final sale items are not eligible for refunds.